How to WIN at Customer Service in the Digital Age
The digital age is forcing a disruptive transformation based on effective use of technology: To provide information, speed up the process, and improve communication.
The digital age is forcing a disruptive transformation based on effective use of technology: To provide information, speed up the process, and improve communication.
Dealer-FX, the leading customer experience management provider for automotive OEMs and retailers, today announced their selection as a preferred partner of Mitsubishi Motors Canada Tier 3 marketing.
Every day, customers come and go through the dealership service drive, the happy result of effective sales and digital marketing efforts that span all aspects of your business. Increasingly, that flow of business is dictated by online activity. Indeed, according to Google, 4-in-5 customers use search engines to find information before making a purchase decision […]