Service Status Updates: Why Today’s Customer Craves Them

Service Status Updates: Why Today's Customer Craves Them Powerful emotions make this feature a fixed ops must-have. The fear of the unknown. It’s one of our most basic and primal emotions. Researchers define it as being afraid of something we have no information about or no ...

2022-10-04T16:15:26-04:00

Focusing on the Guest Experience has Revenue and Retention Going North for Toyota South Atlanta

About the Dealership Toyota South Atlanta is a family-owned and operated dealership that has won the Consumers Choice Award for seven years in a row! They believe in making great customer service a priority and it’s paying off in the service lane.    Results Since adopting the Toyota Service Technologies Program in early 2018, they […]

2020-09-09T17:31:45-04:00
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