Three Ways to Create Positive Customer Vibes Before the Service Drive
The very idea of automotive service can feel disruptive to busy lives. The challenge is to shift customer perception before they arrive for service.
Part One: Creating a Best-Ever Service Experience for Today…and Tomorrow
A Disruptive Transformation, and a Golden Opportunity Automotive retailers and service professionals face a disruptive transformation. Indeed, while the business of selling and servicing cars seems to be moving at the pace of “business as usual,” around the bend lies one of the most challenging times since the 2009 recession. Consider: Today’s balky, downshifting market, […]
Dealer-FX Announces The Service Dashboard, the Single Source of Truth for Service Departments
Provides Real-Time Status Of Every Vehicle At Every Stage of Service Toronto and Detroit, March 14, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of the Service Dashboard, the industry’s only real-time department management, status and communication tool. Today’s customers want to know exactly […]
Dealer-FX, Carlisle & Company to Bring Revolutionary Analytical Solutions
Dealer-FX, the leading customer experience management platform for automotive OEMs and dealerships, and Carlisle & Company, the leading provider of aftersales strategic guidance and tactical solutions for the world’s leading motor vehicle brands...