Dealer-FX Drives Profits and Streamlines Processes for Germain Toyota of Naples About the Dealership Located in southwest Florida and member of the Germain Motor Company, Germain Toyota of Naples has earned the Edmunds Top Dealer Award 5 years in a row, as well as receiving Premier 5 Star Dealer Award. As ...
Following the Dealer-FX process has led to a 38% increase in additional service recommendations sold for Northside Nissan About the dealership Even though Northside Nissan is one of Edmonton’s newest Nissan dealers, they are part of the Drive Edmonton Auto Group which has been in business for over 30 ...
wiADVISOR has Straightline's service metrics moving upward, including an 82% increase in maintenance penetration About the dealership Straightline Chrysler Jeep Dodge Ram prides itself on excellent customer service, transparency, and having Dodge - their dealership dog. They are a full-service dealership in Fort Saskatchewan, Alberta and signed ...
On-demand webinar: 10 Common Mistakes Made in Fixed Operations Dealer-FX’s CEO, Bill Lucchini and Senior Manager, Product Operations, Steven Marques had the pleasure of presenting a webinar for the Automotive News “Power Training” series. The pair discussed ten of the common mistakes dealerships make in fixed operations - ...
Dealer-FX Adds Integrated Messaging to Service Platform Easy access to text messaging with customers and internal conversations for employees, all within ONE Platform Toronto, May 6, 2021 – Dealer-FX, the automotive industry’s leading end-to-end software service solution, today announced the addition of an integrated messaging tool to further enhance its ONE Platform. This innovative ...
Introducing a new approach to service communications We’ve just launched a communications tool within our ONE Platform application suite. This innovative messaging feature enables real-time communication via instant chat with your team, and via SMS/text with your customers Why did we develop our communications ...
An Exceptional Service Experience is at Your Customers' Fingertips It may come as a surprise, but there are still many dealers out there that haven't started offering the type of digital service experience to customers that we are now getting from many leading brands. Several years ago, Panera ...
Snap-on acquires Dealer-FX We are excited to announce that Dealer-FX has been acquired by Snap-on Incorporated. We are passionate about delivering on our mission of helping fixed operations teams succeed, and being part of Snap-on will accelerate our ability to bring innovation to our customers. Our industry-leading service operations software is a powerful addition ...
5 Benefits of Moving Your Service Department to the Cloud When tech companies say your data is in the cloud, or that you can work in the cloud, it has nothing to do with white fluffy things in the sky. Your data isn’t actually soaring alongside aircraft or in the wind. It has an ...
Introducing Visual MPI: Empower your technicians with integrated video We’re excited to launch Visual MPI - a new approach to sending required repair videos to your customers. This new feature in our ONE Platform suite can help your dealership in three key ways: enhancing service department efficiency, generating upselling ...
