News
Mitsubishi Motors Launches Digital Customer Experience Management Platform
Automaker partners with Dealer-FX to provide dealerships in the U.S. with technology needed to deliver an exceptional retail experience CYPRESS, Calif., October 24, 2018 – Mitsubishi Motors North America, Inc. (MMNA) recently partnered with Dealer-FX, the leading Customer Experience Management provider for OEMs and their retailers, to launch an all-new digital platform for Mitsubishi dealers […]
Dealer-FX is a Participating Vendor in the General Motors PASE Program
ONE Platform gives GM dealers industry-leading scheduling and tablet service drive solution Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as a participating vendor in GM’s PASE program. By adopting Dealer-FX’s ONE Platform, including tablet check-in and mobile service scheduling, GM dealerships can […]
Dealer-FX Announces Partnership with Mitsubishi Motors North America
ONE Platform Lets Dealers Deliver an Exceptional Service Experience and Improve Customer Retention Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as the exclusive provider of Digital Aftersales applications for Mitsubishi Motors North America, Inc., (MMNA). By adopting Dealer-FX’s ONE Platform, customized and […]
Dealer-FX Announces The Service Dashboard, the Single Source of Truth for Service Departments
Provides Real-Time Status Of Every Vehicle At Every Stage of Service Toronto and Detroit, March 14, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of the Service Dashboard, the industry’s only real-time department management, status and communication tool. Today’s customers want to know exactly […]
Dealer-FX Releases Customer Connect, Enabling Dealer BDCs to Utilize Text, Email and Phone
Transforms BDCs Into Powerful Retention, Efficiency And Profit Drivers Toronto and Detroit, March 7, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, announced the release of Customer Connect, an enhanced, innovative and powerful BDC communication tool for dealers. As dealers increasingly utilize business development centers (BDCs) to interface with […]
Dealer-FX and OpenEdge Release EasyPay
Allows Customers to Review and Pay Service Invoices From Any Mobile Device or Desktop Toronto and Detroit, February 28, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, and payments technology developer, OpenEdge, announced the release of EasyPay. A payment platform that gives dealers advanced invoicing and payment capabilities, EasyPay […]
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*Results represent multiple product configurations across thousands of North American dealers.
**J.D. Power 2019 Customer Service Index (CSI) Study based on a 1,000-point scale.
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