News
Dealer-FX’s ONE Platform Approved For General Motors Parts IMR Participation
ONE Platform Gives GM Dealers Industry-leading Scheduling and Tablet Service Drive Solution Toronto, September 10, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and retailers, announced today that ONE Platform has been Parts iMR Approved in the Service Lane Tools category. This approval allows GM dealers to […]
Dealer-FX Accelerates Growth With Strategic New Hires
Three Key Leadership Appointments and a Round of New Hires Are Set to Deliver More Innovation for Customers. Toronto, September 4, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and retailers, announced today three appointments: Bill Lucchini, Chief Operating Officer, Alan Fong, Chief Technology Officer, and Lindsay […]
Dealer-FX Announces Dealer Messenger: A Mobile App Designed So You Will Never Miss A Vehicle Status Change Notification
Staying Connected and Engaged with Customers Ensures an Enhanced Digital Service Experience. Toronto, ON August 27, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and their retailers, is announcing the release of a new mobile Dealer Messenger app, which adds mobile functionality to the existing web-based application […]
Robert Allen Nissan Drives Customer Pay Revenue And Maintenance Penetration By Presenting The Menu
Robert Allen Nissan has streamlined their processes and enhanced the experience for their customers since implementing the Nissan Service Workflow Suite from Dealer-FX in 2017. It has enabled them to achieve excellent results.
Automotive News: Dealer-FX and Hunter Help Dealerships Connect with Service Customers
Ultimately, Big Data means little unless it's connected to a bright idea that helps customers find more value in their automotive experience.
Dealer-FX Announces Expanded Integration with PBS Systems
Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, today announced a more comprehensive partnership with PBS Systems. PBS Systems is a leading provider of DMS software providing accurate, reliable dealership software, services and support for over 30 years.
Discover why thousands of dealers have chosen Dealer-FX:
*Results represent multiple product configurations across thousands of North American dealers.
**J.D. Power 2019 Customer Service Index (CSI) Study based on a 1,000-point scale.
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