Dealer-FX Announces Sales2Service: A Mobile Solution to Increase First Service Visit Retention and Enhance the Customer Experience

Toronto and Detroit, January 23, 2019 – Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of Sales2Service, the automotive industry’s first digital pre-delivery checklist mobile solution.

2020-09-09T15:04:23-04:00

Dealer-FX’s Greg Dryden To Host NADA 2019 Workshop: Service Department Effectiveness for the 21st Century

See how dealership service departments can improve efficiency and customer experience while increasing retention and profitability.

2020-09-09T15:05:09-04:00

Dealer-FX Named One of the Fastest Growing Companies in North America on Deloitte’s 2018 Technology Fast 500™

Dealer-FX Receives Distinction for the Fifth Consecutive Year Toronto, ON, November 27, 2018 — Dealer-FX announced today that it has been named one of the fastest growing companies in North America in Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America. […]

2020-09-03T15:51:17-04:00

Dealer-FX and Tire Profiles Announce the Integration of TreadSpec and Groove Glove into ONE Platform

The partnership ensures tire diagnostic information is provided to all service customers…at check-in Toronto and Detroit, November 13, 2018 – Dealer-FX, the leading customer experience management provider for automotive OEMs and retailers, has announced the integration of TreadSpec and Groove Glove into the ONE Platform suite of solutions. TreadSpec is a unique VIN-based tire diagnostic […]

2020-09-09T15:12:18-04:00

Mitsubishi Motors Launches Digital Customer Experience Management Platform

Automaker partners with Dealer-FX to provide dealerships in the U.S. with technology needed to deliver an exceptional retail experience CYPRESS, Calif., October 24, 2018 – Mitsubishi Motors North America, Inc. (MMNA) recently partnered with Dealer-FX, the leading Customer Experience Management provider for OEMs and their retailers, to launch an all-new digital platform for Mitsubishi dealers […]

2020-09-09T15:10:02-04:00

Dealer-FX is a Participating Vendor in the General Motors PASE Program

ONE Platform gives GM dealers industry-leading scheduling and tablet service drive solution Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as a participating vendor in GM’s PASE program. By adopting Dealer-FX’s ONE Platform, including tablet check-in and mobile service scheduling, GM dealerships can […]

2020-09-09T15:07:36-04:00

Dealer-FX Announces Partnership with Mitsubishi Motors North America

ONE Platform Lets Dealers Deliver an Exceptional Service Experience and Improve Customer Retention Dealer-FX, the leading Customer Experience Management provider for automotive OEMs and their retailers, today announced that it has been selected as the exclusive provider of Digital Aftersales applications for Mitsubishi Motors North America, Inc., (MMNA). By adopting Dealer-FX’s ONE Platform, customized and […]

2020-09-09T15:13:20-04:00

Dealer-FX Announces The Service Dashboard, the Single Source of Truth for Service Departments

  Provides Real-Time Status Of Every Vehicle At Every Stage of Service Toronto and Detroit, March 14, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of the Service Dashboard, the industry’s only real-time department management, status and communication tool. Today’s customers want to know exactly […]

2020-09-01T18:15:18-04:00

Dealer-FX Releases Customer Connect, Enabling Dealer BDCs to Utilize Text, Email and Phone

Transforms BDCs Into Powerful Retention, Efficiency And Profit Drivers Toronto and Detroit, March 7, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, announced the release of Customer Connect, an enhanced, innovative and powerful BDC communication tool for dealers. As dealers increasingly utilize business development centers (BDCs) to interface with […]

2020-09-03T14:43:45-04:00

Dealer-FX and OpenEdge Release EasyPay

Allows Customers to Review and Pay Service Invoices From Any Mobile Device or Desktop Toronto and Detroit, February 28, 2018 Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, and payments technology developer, OpenEdge, announced the release of EasyPay. A payment platform that gives dealers advanced invoicing and payment capabilities, EasyPay […]

2020-09-03T14:39:30-04:00
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