Blog
Increasing Repair Approvals Is Now Simply A Click Away
Recently while traveling, I spoke with a gentleman who told me his wife no longer wanted to service with her usual dealership. Why? The service department did not have the technology to electronically send inspection results and recommendations. She has neither the time nor the desire to review them over a phone call. She decided […]
High Utilization Pays High Dividends For South Dade Toyota
About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance […]
Discover The Power Of ONE At NADA2020
ONE Platform from Dealer-FX will drive the digital transformation of your service department and give your employees the tools they need to satisfy customers and increase profits. The Dealer-FX Team will be at the NADA 2020 Expo in Las Vegas, February 15-17, 2020, in booth #545C to demonstrate the POWER of ONE Platform to OEMs […]
Post Inspection Recommendations Result In A 36% Increase In Additional Service Request Dollars Sold
About the Dealership Bellingham Nissan believes in building a strong community by supporting local charities in the Bellingham, WA area. Before going live on the Nissan SWS Program from Dealer-FX, they were using paper forms and their DMS. Results Since launching on the program, Bellingham Nissan has seen an increase across all KPIs, including […]
Automotive Tech Round-up: CES Is Future-focused
The 2020 Consumer Electronics Show (CES) in Las Vegas is quickly approaching. It has always been the nerve center of digital innovation, but the show is quickly becoming one of the largest automotive shows in the world. Audi, Toyota, Hyundai, Nissan are just some of the automakers that are exhibiting at CES this year. Here […]
Dealer-FX Tools, Technology And Systems Almost Doubled Our Customer Pay Hours Per R.O.
About the Dealership Serra Gardendale Kia is committed to doing “Whatever It Takes” in order to be the best Kia dealership in Alabama. They focus on outstanding customer service, a culture of success for all team members, and long-term customer loyalty. From the Dealership “Now in my 7th year as General Manager of Kia Franchises, […]
Experience ONE Platform From Dealer-FX Live At The Kia National Dealer Meeting In Las Vegas, NV
The Dealer-FX Team is excited to be on hand at the 2019 Kia National Dealer Meeting to demonstrate the features and benefits of ONE Platform to Kia Dealers from across the USA. Event Details Kia National Dealer Meeting Wynn Hotel & Resort, Las Vegas, NV Wednesday, November 13, 2019 | 11:30 AM PST – 3:30 PM PST Dealer-FX […]
Red Deer Mitsubishi Combines MiCAR ONE Platform And Dedication To Customer Service To Achieve Results
About the Dealership Red Deer Mitsubishi aims to be the best service provider in the industry, aiming to exceed customer expectations for service, quality, and value. They also believe that when you treat people right, they will return. Their results prove that this philosophy is working. Results Since migrating to the full MiCAR ONE Platform […]
Car Candy: 2019 Tokyo Motor Show
Whether you are looking for electric cars, sports cars or something completely new, the Tokyo Motor show has it all. This year, the theme of the Tokyo Motor Show is “OPEN FUTURE” – representing the endless possibilities that mobility will bring to the automotive industry. Here are some of the cars expected to debut at […]
Three Ways to Create Positive Customer Vibes Before the Service Drive
The very idea of automotive service can feel disruptive to busy lives. The challenge is to shift customer perception before they arrive for service.
Mckeown Motor Sales Achieves A 28% Increase In $ Per RO With wiADVISOR
McKeown Motor Sales is a family-owned and operated dealership, proudly serving Springbrook, Ontario since 1933. They switched from a paper-based process to wiADVISOR in October 2018.
Fixed Ops Round-up: News For The Service Lane
September sales decline but SAAR stays steady; the dealership of the future starts with service; 2020 fixed ops trends to consider
Jim Burke Nissan Benefits From Consistent Processes And Powerful Reporting
Jim Burke Nissan has been utilizing the Nissan Service Workflow Suite from Dealer-FX since 2017 and Digital Marketing Services from Dealer-FX since 2018. With both of these programs in place, the dealership has generated impressive results in the service lane.
Car Candy: 2019 Frankfurt Auto Show
One of the benefits of being in the auto business is, well, being in the auto business. Let's face it: while most other industries spend their days fixing and selling widgets, we get cars, chrome, horsepower and Auto Shows.
How to WIN at Customer Service in the Digital Age
The digital age is forcing a disruptive transformation based on effective use of technology: To provide information, speed up the process, and improve communication.
Discover why thousands of dealers have chosen Dealer-FX:
*Results represent multiple product configurations across thousands of North American dealers.
**J.D. Power 2019 Customer Service Index (CSI) Study based on a 1,000-point scale.
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Contact us to see how we meet the needs of each of your users – with tools that are familiar, intuitive, and efficient.