About Dennis Welsh

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So far Dennis Welsh has created 116 blog entries.

wiADVISOR 3.0 Has Crown Chrysler Dodge Jeep Ram Feeling Royal With A 31% Increase In Maintenance Penetration

  About the Dealership Crown Chrysler Dodge Jeep Ram is committed to providing exceptional service in a timely manner and their Technicians treat each car as if it’s their own. The Cleveland, TN dealer received the Consumer Satisfaction Award from DealerRater in 2019 as a result. Results Crown Chrysler Dodge Jeep Ram was an early […]

2020-09-09T18:21:38-04:00

Increasing Repair Approvals Is Now Simply A Click Away

Recently while traveling, I spoke with a gentleman who told me his wife no longer wanted to service with her usual dealership. Why? The service department did not have the technology to electronically send inspection results and recommendations. She has neither the time nor the desire to review them over a phone call. She decided […]

2020-09-09T18:30:25-04:00

High Utilization Pays High Dividends For South Dade Toyota

About the Dealership South Dade Toyota is owned by two families that have been in the automotive industry for over 85 years and three generations. They treat employees and customers like they are part of their extended family. Results South Dade’s high utilization of the Toyota Service Technologies program has helped them achieve 48% Maintenance […]

2020-09-09T18:33:16-04:00

Post Inspection Recommendations Result In A 36% Increase In Additional Service Request Dollars Sold

About the Dealership Bellingham Nissan believes in building a strong community by supporting local charities in the Bellingham, WA area. Before going live on the Nissan SWS Program from Dealer-FX, they were using paper forms and their DMS.    Results Since launching on the program, Bellingham Nissan has seen an increase across all KPIs, including […]

2020-09-09T18:47:13-04:00

Automotive Tech Round-up: CES Is Future-focused

The 2020 Consumer Electronics Show (CES) in Las Vegas is quickly approaching. It has always been the nerve center of digital innovation, but the show is quickly becoming one of the largest automotive shows in the world. Audi, Toyota, Hyundai, Nissan are just some of the automakers that are exhibiting at CES this year. Here […]

2020-09-09T18:53:50-04:00

Dealer-FX Tools, Technology And Systems Almost Doubled Our Customer Pay Hours Per R.O.

About the Dealership Serra Gardendale Kia is committed to doing “Whatever It Takes” in order to be the best Kia dealership in Alabama. They focus on outstanding customer service, a culture of success for all team members, and long-term customer loyalty. From the Dealership “Now in my 7th year as General Manager of Kia Franchises, […]

2020-09-09T19:30:57-04:00

Experience ONE Platform From Dealer-FX Live At The Kia National Dealer Meeting In Las Vegas, NV

The Dealer-FX Team is excited to be on hand at the 2019 Kia National Dealer Meeting to demonstrate the features and benefits of ONE Platform to Kia Dealers from across the USA.  Event Details Kia National Dealer Meeting Wynn Hotel & Resort, Las Vegas, NV Wednesday, November 13, 2019 | 11:30 AM PST – 3:30 PM PST Dealer-FX […]

2020-09-09T19:34:46-04:00

Red Deer Mitsubishi Combines MiCAR ONE Platform And Dedication To Customer Service To Achieve Results

About the Dealership Red Deer Mitsubishi aims to be the best service provider in the industry, aiming to exceed customer expectations for service, quality, and value. They also believe that when you treat people right, they will return. Their results prove that this philosophy is working. Results Since migrating to the full MiCAR ONE Platform […]

2020-09-09T19:37:08-04:00
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