On-demand webinar: 10 Common Mistakes Made in Fixed Operations Dealer-FX’s CEO, Bill Lucchini and Senior Manager, Product Operations, Steven Marques had the pleasure of presenting a webinar for the Automotive News “Power Training” series. The pair discussed ten of the common mistakes dealerships make in fixed operations - ...
Dealer-FX Adds Integrated Messaging to Service Platform Easy access to text messaging with customers and internal conversations for employees, all within ONE Platform Toronto, May 6, 2021 – Dealer-FX, the automotive industry’s leading end-to-end software service solution, today announced the addition of an integrated messaging tool to further enhance its ONE Platform. This innovative ...
Introducing a new approach to service communications We’ve just launched a communications tool within our ONE Platform application suite. This innovative messaging feature enables real-time communication via instant chat with your team, and via SMS/text with your customers Why did we develop our communications ...
An Exceptional Service Experience is at Your Customers' Fingertips It may come as a surprise, but there are still many dealers out there that haven't started offering the type of digital service experience to customers that we are now getting from many leading brands. Several years ago, Panera ...
5 Benefits of Moving Your Service Department to the Cloud When tech companies say your data is in the cloud, or that you can work in the cloud, it has nothing to do with white fluffy things in the sky. Your data isn’t actually soaring alongside aircraft or in the wind. It has an ...
Introducing Visual MPI: Empower your technicians with integrated video We’re excited to launch Visual MPI - a new approach to sending required repair videos to your customers. This new feature in our ONE Platform suite can help your dealership in three key ways: enhancing service department efficiency, generating upselling ...
Dealer-FX Strengthens Integration with CDK; Added as Publisher on Fortellis Automotive Exchange™ Platform Deeper integration provides real-time access to important vehicle and customer data. Toronto, February 11, 2021 – Dealer-FX, the provider of the leading and only complete service technology solution built from the ground up, announced today that it has completed a new, enhanced ...
Dealer-FX Enhances ONE Platform with Industry-First Integrated Video for Technicians New feature delivers convenience for consumers while driving efficiency for service departments Toronto, February 9, 2021 – Dealer-FX, the provider of the leading and only complete service technology solution built from the ground up, announced today that it has enhanced its ONE Platform with ...
Achieve 30% Efficiency Improvement with Snap-on EPC Integration Dealer-FX now integrates with the Snap-on Electronic Parts Catalog (EPC) - delivering unmatched efficiency and productivity for dealership service departments. With this industry-first integration, the Parts Department can easily transfer picklists directly into the multi-point inspection process. Parts Managers are always looking ...
Enhanced integration with CDK now available through Fortellis What is Fortellis? Fortellis is an open technology platform developed by CDK to reduce data exchange friction points for the automotive industry. Software providers, like Dealer-FX, can develop an integration which will result in data being automatically passed through Dealer-FX to CDK, ...
