About Dennis Welsh

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So far Dennis Welsh has created 116 blog entries.

Dealer-FX Announces Sales2Service: A Mobile Solution to Increase First Service Visit Retention and Enhance the Customer Experience

Toronto and Detroit, January 23, 2019 – Dealer-FX, the leading customer experience management provider for automotive OEMs and their retailers, is announcing the release of Sales2Service, the automotive industry’s first digital pre-delivery checklist mobile solution.

2020-09-09T15:04:23-04:00

Using Technology to Turn Show and Tell into “Show and Sell”

Using digital images and video to show needed service is just the start of what technology can do in terms of showing a customer the true and urgent service needs of their vehicle. Today, software is available that accesses data from the VIN, dealership management system and automaker database.

2020-09-03T17:11:07-04:00

Dealer-FX’s Greg Dryden To Host NADA 2019 Workshop: Service Department Effectiveness for the 21st Century

See how dealership service departments can improve efficiency and customer experience while increasing retention and profitability.

2020-09-09T15:05:09-04:00

Automotive News: Magic Toyota Uses Fixed Ops Technology to Boost Sales

Imagine knowing exactly what a customer needs – and how to present it to them – before they even get out of their car. It almost sounds too good to be true, right? But it's not. In fact, a recent Automotive News article shows just how real it is – and then some.

2020-09-03T17:02:09-04:00

Three Simple Ways Digital Marketing Can Make a Difference to Your Service Drive

Every day, customers come and go through the dealership service drive, the happy result of effective sales and digital marketing efforts that span all aspects of your business. Increasingly, that flow of business is dictated by online activity. Indeed, according to Google, 4-in-5 customers use search engines to find information before making a purchase decision […]

2020-09-03T15:52:17-04:00
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