Hidden Benefits of Online Scheduling Software Selecting the right fixed ops solution depends on understanding them. With stretched shop capacity, staffing issues, increased recalls and more, it's natural for Service Department Managers and Advisors to view appointment scheduling software as simply a mechanism to manage daily ...
How to Optimize Fixed Ops Workflow The right solution provides a powerful competitive advantage Fixed ops workflow. It’s a challenge that every Service Manager acknowledges, but very few address. Make no mistake. Ignoring the impact of poor fixed ops workflow has immediate and long-term negative consequences. ...
Service Status Updates: Why Today's Customer Craves Them Powerful emotions make this feature a fixed ops must-have. The fear of the unknown. It’s one of our most basic and primal emotions. Researchers define it as being afraid of something we have no information about or no ...
Dealer-FX Named Certified Vendor for Audi of America’s Technician Video Walk-Around Preferred Provider Program New program improves customer satisfaction and service retention by delivering a robust digital after-sales experience. Toronto, March 3, 2022 – Dealer-FX, the automotive industry’s leading end-to-end software service solution for automotive retailers and OEMs, announced today that they have been named ...
Dealer-FX Announces Service Lane Technology Integration with Tekion Dealers can now achieve seamless data exchange through this integration. Toronto, January 13, 2022: Dealer-FX, the automotive industry’s leading end-to-end software service solution for automotive retailers and OEMs, announced today that they now offer certified integration with Tekion’s Automotive Retail Cloud (ARC). “Achieving certified integration with ...
Streamlined Processes Drive Productivity and Profitability for Jim Burke Nissan About the Dealership Jim Burke Nissan serves the Hoover and Tuscaloosa, AL region. They take great pride in enhancing the service experience. The NCAR Service program from Dealer-FX helps them deliver an exceptional digital service experience to every customer. ...
Streamlined processes help Grand Prairie Nissan achieve a 29% increase in CP dollars per RO About the dealership Grande Prairie Nissan is one of 50 dealers in the AutoCanada dealer group. They are committed to providing the highest level of customer satisfaction. Dealer Profile ...
Jeep Chrysler Dodge Ram Fiat of Ontario Turns Data Into Service Opportunities With Total Service Marketing About the dealership Jeep Chrysler Dodge Ram Fiat of Ontario has been awarded the Customer First Award for Excellence from 2017-2020. This award is given to dealers who have achieved the ...
Are Lost Customers a Lost Cause? An effective marketing strategy that focuses on retention can help you keep your service customers coming back – and re-engage those that are potentially lost. Whether it’s from longer service intervals or less driving due to the pandemic, customers aren’t requiring vehicle ...
Scheduling Improvements = Success at McGrath Lexus of Chicago About the Dealership Founded in 1991, this Illinois-based dealership offers a wide range of luxury vehicles, new and pre-owned, and has a reputation of always treating their customers right. Their amazing selection, along with their vehicle service and financing options, ...
